Refund policy
Refund and Return Policy
No Return Policy:
Thank you for your purchase! Please note that we do not accept returns for any items. However, if there is an issue with your order, we are happy to reship your item at no additional cost.
Damages and Issues:
Inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item. We will evaluate the issue and ensure a replacement is provided.
Exceptions / Non-Returnable Items:
Since we do not accept returns, all items are considered final sale, and we do not accept returns for any products, including:
- Perishable goods (food, flowers, plants)
- Custom products (special orders, personalized items)
- Personal care goods (beauty products)
- Hazardous materials, flammable liquids, or gases
- Sale items or gift cards
Exchanges:
As we do not accept returns, if you would like a different item, please reach out to us. We will reship your item if there’s an issue.
European Union 14-Day Cooling Off Period:
For merchandise shipped to the EU, please note that there is no return policy, but we will reship your item if there is an issue.
Contact Us:
For any inquiries or issues with your order, please contact us at hollings585@gmail.com.